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How Can I Get an Invoice for the Extra Fee?
In some situations, CJ may have to charge you an extra fee for product or shipping. When it refers to the product, the reason should come from the product cost or weight increase, which are mainly caused by the changes of the factory. When it comes to shipping, the extra shipping fee will be related to the change of shipping method or the charging standards of shipping couriers. It means we have to charge an extra shipping fee when the product is oversized.
To make the extra shipping fee clear, we will provide an invoice template for you to fill in the order number, product information, shipping cost change, etc. It will also help with the account checking, as well as the bill information on your payment account.
The template will be like:
To get a copy of it, please download the Invoice Template.
Should you have any questions about it, please feel free to ask in our Facebook group or contact our online customer support.