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How to Search Archived Orders?
112
3 mins article
Date Created: Aug. 30, 2023 10:30:45
Last Edited: Mar. 06, 2024 11:34:15
Given that our user base is continually growing, as are orders, which results in a longer wait for us when we query the orders, we chose to archive orders that placed a long time ago. We would like to show you some changes that we made so you don't get lost while searching orders.
Here are three changes:
1. The Default query time range for Store Orders: Orders created within 3 months.
2. Orders created for over 3 months under Awaiting Payment will be archived.
3. Orders created for over 6 months under Closed will be archived.
If you want to search archived orders, what can you do?
1. Search with the specific order number.
2. Export orders to Export List. You could export orders from "Store Orders".